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Transaction with brails

Frequently asked questions about Transactions

8 Articles

This is where you see all the transactions and actions you have made on your account. We call it the bank of transactions.

Here, you can search by reference ID, recipients. To see the full details of a transaction, click on the particular one.

You can also export transactions in csv, filter the transactions by status, type, action & period.

Payout

Getting Your Money Out of Brails is as easy as it comes. If you're ready to withdraw your hard-earned money from Brails, Understanding your payout status is key to a smooth and speedy process. First, make sure you have set up your Beneficiaries - see how to add beneficiaries for details.
Here's everything you need to know:

  • Processing: This is good news! You've initiated a payout, and it's currently being handled by our team. Expect your funds to arrive within a few hours, depending on your chosen payment method.
  • Queued: Hold tight! Your payout is in line, but we're taking some extra time to ensure it's safe and secure. This usually involves a quick review to comply with our terms and conditions.
  • Flagged: ⚠️ Uh oh, something might be amiss. The transaction has triggered a red flag due to suspected fraud or a potential violation of our terms. We'll reach out directly to discuss this further and guide you through any necessary steps.
  • Successful: Congratulations! Your payout is complete, and your chosen account should receive the funds shortly. Remember, banking systems can sometimes take a little extra time to process deposits. Rest assured, your money is on its way!
  • Failed: We understand how frustrating this can be. If your payout fails, it could be due to:
  • Incorrect Information: Double-check your account details and ensure everything is accurate.
  • Network Issues: While rare, temporary network disruptions can sometimes hinder payouts. We'll always communicate such issues to our users.
  • Note: Transparency is our priority. We'll always keep you informed about your payout status and any potential delays. Your security is our top concern. We have robust measures in place to prevent fraud and safeguard your funds. We value your feedback. If you have any suggestions on how we can improve the payout process,send us an email at support@onbrials.com

    • Related Articles

    Managing Your Wallet

    Learn how to manage your wallet, make deposits, and handle different currencies.

    Managing Beneficiaries

    How to add and manage beneficiaries for your transactions.

    Transaction Security

    Best practices for secure transactions and protecting your transfers.

    API Integration

    Integrate Brails transactions into your applications using our API.

    Still have questions? We're here to help!

    Click the button on the right to send us an email. Let us guide you through any questions or concerns you may have.

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